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Our commitment to you during COVID 19

For nearly 50 years, the Webber family and the Santa Barbara Hotel Group has been dedicated to caring for our guests with a focus on quality, service, and confidence. As we welcome back our guests, we are committed to providing you with a safe environment carefully following expert protocols to protect against COVID-19. We have redefined our cleaning and safety protocols starting in our public spaces and high traffic areas and include:

  • Cleaning all surfaces with increased frequency using recommended cleaning and disinfecting agents.
  • Hand sanitizers are available at hotel entrances and front desk reception areas.
  • Signage in public spaces will remind our guests to maintain social distancing.
  • Partitions have been added to our front desk to provide an extra level of protection to our guests and hotel team.
  • In our guestrooms we have increased our cleaning protocols to ensure all surfaces are thoroughly cleaned and sanitized with recommended cleaning and disinfecting agents.
  • Electrostatic sprayers with disinfecting mist are used in each guestroom in preparation for our arriving guests.
  • Food and beverage services are continuously adjusted in accordance with current food safety recommendation.
  • Contact-less check in and check out options are available to our guests who prefer distancing options.
  • Our dedicated team members are thoroughly trained on all protocols, wear personal protective equipment, and screened daily for health and wellbeing.

COVID Protocol cleanliness and safety certification and recognition received:

  • Best Western We Care Clean
  • California Hotel & Lodging Association Safe + Clean Certified
  • Participated in developing the County of Santa Barbara’s Phase 2 Re-Opening protocols.

Our commitment to you is that we will continue to actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and team members. We look forward to welcoming you to our hotels. 

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