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FAQs

Santa Barbara Travel Tips

  • COVID-19 Update

    The safety and well-being of our guests and employees are always our top priority, but that commitment takes on special significance in light of the global outbreak of COVID-19 (coronavirus). We are committed to following recommended procedures and protocols of the CDC, the World Health Organization, and local health authorities.All 5 of our hotels will closely adhere to Best Western's We Care Clean Protocol. Please click here to review a detailed overview of our cleaning protocol.

    What is your cancellation policy during the COVID-19 outbreak?

    We are happy to extend a more lenient cancellation policy through October30, 2020. Please call us as soon as you are aware a change of plans is necessary and our team is ready to work with your unique situation. For third-party bookings, please contact the company you originally made the booking with.

    What time is check-in?

    Guaranteed Check In is any time after 3:00 PM

    What time is Check Out?

    Check Out is at 11:00 AM.

    Are there any booking fees?

    There are no booking fees when booking direct through our website at www.sbhotels.com, or calling (805) 682-7277 or toll free at 1(800) 526-2282.

    What is your cancellation policy for room reservations?

    o 48 hours prior to arrival Jan – May o 72 hours prior to arrival June - August

    Is there Wi-Fi access?

    Yes, there is complimentary WiFi throughout the property.

    What is the pet policy?

    Unless you are traveling with a service animal, we are unable to accept pets.
  • Is there a non-smoking policy?

    We offer non-smoking rooms.

    Are there any guest rooms that are ADA accessible?

    Yes, we can offer ADA accommodations.

    Do all guest rooms include microwaves and refrigerators?

    No, however we can provide microwaves upon request.

    Are any of the guest rooms oceanfront?

    No, but we are only a 5-6 minute drive from the ocean.

    Do all rooms include patios and balconies?

    No.

    Does Best Western Plus Santa Barbara offer extended stays?

    For extended stays in Santa Barbara, our suites and town houses are the perfect pick. With either one or two bedrooms, plusa kitchen, livingroom, anddining room in your accommodation, you'll feel right at home. Check out our Extended Stay page for more information.

    Are cribs or rollaway beds available?

    Yes, we can offer Pak ‘n Plays and futon sleeping mats.
  • Do you offer complimentary breakfast?

    No, but the Live Oak Café, located onsite, is a wonderful option for a hot breakfast .

    What are the closest dining options?

    There are a variety of dining options within a five minute drive, as well as Live Oak Café onsite.

    Is room service offered?

    Yes, room service is provided by the Live Oak Café, our onsite restaurant.
  • Is there a shuttle service offered?

    Yes, we provide a complimentary shuttle service to and from the Santa Barbara Airport, Amtrak Station, and Airbus stop.
  • Do you offer laundry services?

    Yes, dry cleaning service is available with same day return if turned in before 8:00AM. We also offer self-service coin operated washers and dryers for guest use.

    Are there babysitting services?

    We do not provide onsite babysitting services, however our staff would be happy to assist you in finding a local service.

    Are there concierge services?

    We do not have a formal concierge, however our staff is exceptionally knowledgeable about everything Santa Barbara, including dining options, transportation, activities, and local events.

    Are there swimming pools or fitness facilities?

    Yes, our property features a swimming pool, whirlpool spa, and fitness facilities.
  • Is Best Western Plus Santa Barbara close to the Funk Zone neighborhood?

    Encina inn is a short drive from the funk zone neighborhood and other local attractions in downtown santa barbara. Our friendly staff can provide recommendations during your stay.